Terms and Conditions

UltraFix Appliance Repair, LLC
Effective Date: January 1, 2026


SMS MESSAGING TERMS & COMPLIANCE

1. Program Description

UltraFix Appliance Repair, LLC ("UltraFix," "we," "our," or "us") offers an SMS messaging program for customers who schedule appliance repair services through:

https://ultrafixservices.com
Online booking forms
• Service request forms
• Direct communication with our office

Customers must explicitly opt in via a web form checkbox or written consent before receiving text messages.

Messages may include:

• Appointment confirmations
• Appointment reminders
• Technician arrival updates
• Rescheduling notifications
• Service-related customer support

We do not send marketing or promotional text messages without separate express consent.


2. Opt-In Consent

By providing your mobile number and checking the SMS consent box, you agree to receive recurring service-related text messages from UltraFix Appliance Repair, LLC.

• Consent is not a condition of purchase.
• We maintain timestamped records of opt-in consent.
• We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.


3. Message Frequency

Message frequency varies depending on your appointment activity and service status.


4. Message & Data Rates

Standard message and data rates may apply to messages sent to you and from you.
For questions about your text or data plan, contact your wireless provider.


5. Cancellation Instructions

You may cancel SMS messages at any time.

To opt out, reply:

STOP

After you send STOP:

• You will receive a final confirmation message.
• You will no longer receive SMS messages from us unless you re-opt in.


6. Help & Support

For help:

• Reply HELP to any message
• Email: [email protected]
• Call: 832-843-9870

Support is available during regular business hours.


7. Carrier Liability

Carriers are not liable for delayed or undelivered messages.


8. Supported Carriers

Our SMS program works with major U.S. wireless carriers including:

• AT&T
• Verizon
• T-Mobile
• Sprint
• Most regional U.S. carriers

Carrier participation may vary.


9. Age Requirement

You must be at least 18 years old to participate in our SMS program.


10. Privacy

For information about how we collect and use personal information, please review our Privacy Policy:

https://ultrafixservices.com/privacy-policy

Mobile opt-in information will not be shared or sold to third parties for marketing purposes.


GENERAL TERMS OF SERVICE

1. Acceptance of Terms

This website ("Site") is owned and operated by UltraFix Appliance Repair, LLC ("Company," "we," or "us").

By accessing or using this Site or booking services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree, do not use the Site.


2. Services

UltraFix provides residential and commercial appliance repair services.

All services are subject to:

• Technician availability
• Service area limitations
• Diagnostic evaluation
• Written or verbal service estimates

We reserve the right to refuse service when necessary.


3. Website Use

You agree:

• Not to misuse or interfere with the Site
• Not to attempt unauthorized access
• To provide accurate and current information

We are not responsible for service interruptions beyond our control.


4. Intellectual Property

All content on this Site — including logos, text, graphics, design, and branding — is the property of UltraFix Appliance Repair, LLC.

You may not reproduce, distribute, modify, or use any materials without written permission.


5. User Submissions

If you submit reviews, testimonials, photos, or feedback:

• You represent that you own the content or have permission to share it.
• You grant us a royalty-free, perpetual, worldwide license to use and display it for marketing and operational purposes.


6. Payments & Estimates

• Diagnostic fees may apply.
• Repair estimates are provided after inspection.
• Payment is due upon completion unless otherwise agreed in writing.
• We are not responsible for manufacturer warranty coverage unless explicitly stated.


7. Third-Party Links & Tools

Our Site may contain links to third-party websites or payment processors.

We are not responsible for the policies or practices of third-party providers.


8. Disclaimer of Warranties

All services and website content are provided "AS IS."

To the fullest extent permitted by law, we disclaim all implied warranties including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement


9. Limitation of Liability

To the maximum extent permitted by law, UltraFix Appliance Repair, LLC shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of data or profits

arising from use of our website or services.


10. Indemnification

You agree to indemnify and hold harmless UltraFix Appliance Repair, LLC, its employees, contractors, and affiliates from claims arising out of your misuse of the Site or violation of these Terms.


11. Termination

We reserve the right to suspend or terminate access to our Site or services if:

• You violate these Terms
• You engage in unlawful activity
• You misuse communication systems


12. Governing Law

These Terms shall be governed by the laws of the State of Texas.

Any dispute shall be resolved through binding arbitration in the State of Texas unless otherwise required by law.


13. Changes to These Terms

We may update these Terms periodically.

The most current version will always be available on our website with the effective date.


CONTACT INFORMATION

UltraFix Appliance Repair, LLC
1718 N Fry Rd Unit 152
Houston, TX 77084

Phone: 832-843-9870
Email: [email protected]
Website: https://ultrafixservices.com


By using our website or services, you agree to these Terms of Service.